I get some really funny ones passed on from "HELP DESK" logs.
Here is one Margo Mathews sent to me from one of the large computer software companies... I think it is maybe better than the one where the guy called in to see why the "coffee cup holder" was broken on his computer because it would not come out any more when he pushed the CD button (Coffee Dish???) . This was a call to WORD PERFECT customer support....
(thanks Margo)...
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"Hi... I am a Computer Assistant; May I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went
away."
"Went away?"
"They disappeared."
"Hmm. So What does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank, it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C prompt on the screen?"
"What's a C prompt?"
"Never mind. Can you move the cursor around on the screen?"
"There isn't any cursor: I told you, it won't accept anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like a TV. Does it have
a little light that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where the power
cord goes into it. Can you see that?"
"Yes, I think so."
"Great! Follow the cord to the plug, and tell me if it's plugged into
the wall."
"Yes, it is."
"When you were behind the monitor, did you notice that there were two
cables plugged into the back of it, not just one?"
"No."
"Well, there are. I need you to look back there again and find the other
cable."
"Okay, here it is."
"Follow it for me, and tell me if it's plugged securely into the back of
your computer."
"I can't reach."
"Uh huh. Well, can you see if it is?"
"No."
"Even if you maybe put your knee on something and lean way over?"
"Oh, it's not because I don't have the right angle, it's because it's
dark."
"Dark?"
"Yes, the office light is off, and the only light I have is coming in
from the window."
"Well, turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power outage."
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I would laugh but one time when I very first started using computers and had my own business now...... I called Data General to come out because my monitor quit working... It just would not work. I had tried everything I knew to do... reboot.... command keys. Turn the monitor on and off... shut the building power on and off...... everything.... It would not come on..... So I called the service tech to come out. I was being charged $200 an hour for the service call.... He looked all around and then showed me that my monitor was not plugged into the wall. The plug had fallen out of the wall or got bumped out ??..... Yikes... I am embarrassed to admit that.... Cv